Equip your customer service teams with high-quality supply chain visibility, keeping customers informed on the status of their orders from creation to delivery. Use reliable predictive insights to help customers anticipate risks and shared views for easy self-service updates. Equip your customer service teams with real-time order and shipment data to boost efficiency and resolve issues faster.
Empower your sales team with real-time supply chain visibility to quickly identify on-time customer deliveries, track what customers are ordering, and pinpoint delayed orders or SKUs along with the reasons behind them. Gain insights into how long customers retain transportation assets, helping assess and optimize customer-requested free time requirements. Boost efficiency and customer satisfaction with data that drives smarter, faster sales decisions.
Enhance Transportation Planning with high-quality, granular shipment, order, and inventory data. Assess carrier and lane on-time performance, and monitor dwell times for high-volume lanes. Lead data-driven carrier performance reviews to assess utilization vs. contracts and make smarter carrier decisions. Additionally, improve free time allocation by analyzing transportation asset usage, reducing costs, and enhancing overall efficiency.
Leverage rich historical order and shipment data to analyze inventory flow down to the SKU level. Balance key metrics like utilization, freight costs, on-time performance, lead times, and inventory value, ensuring smoother, more efficient operations.
Optimize warehouse management with high-quality, reliable transportation updates at the order level, from cargo ready dates through delivery, including frequently updated ETAs. This keeps warehouses informed on inbound cargo, improving receiving processes and cross-functional collaboration. When cargo is delayed, warehousing teams can reschedule or reallocate slots efficiently. Flagging high-priority shipments enables teams to quickly identify and prioritize unloading. Additionally, tracking containers at risk of detention fees allows warehouses to prioritize returns, avoiding extra costs and streamlining terminal or depot operations.
Improve Production Planning with real-time visibility into orders from creation through delivery, down to the SKU level. Stay up-to-date on shipment statuses and proactively identify delays as early as the cargo ready date, allowing you to adjust production schedules and avoid downtime. Leverage this data to develop cost-effective strategies that minimize risks, ensuring smooth production flows and preventing costly disruptions.
Enhance financial operations with timely updates on customer order deliveries based on Incoterms, enabling automated invoicing and reducing payment delays. Finance teams can accurately track supplier deliveries to avoid early payments or overpayments, ensuring better cash flow management. Additionally, monitor supplier deliveries against commitments to enforce late delivery penalties, improving contract compliance and reducing financial risks.